Concerning video tutorial memberships, please make sure you have read FAQ and exhausted all the questions being answered there. Any ticket with a question that has already been answered at FAQ may be dismissed.
This Support Desk system is not designed in such a way that we answer questions concerning particular applications or how-to questions for products we didn't develop. It's primarily designed to help those who encounter problems at our website. If you have how-to questions, you are advised to go to MacHouse Forums.
In the meantime, if you encounter a serious error in this Support Desk system, please use the following e-mail address: junk913@gmail.com. You may also use the old contact form.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
